faq

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faq [2020/06/11 16:14] – [Getting Started] ingridfaq [2020/06/11 16:22] – [Thinknx UP Configurator] ingrid
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 ++++ How do I choose the most suitable server for my installation?| After studying the different systems to be integrated inside your server, you can consult our licensing table and select the server that allows you to have this type of integration. ++++ How do I choose the most suitable server for my installation?| After studying the different systems to be integrated inside your server, you can consult our licensing table and select the server that allows you to have this type of integration.
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-++++ Do I need extra tools after purchasing my server to start my configuration?| All that is required is to download our free GUI editor called Thinknx Configurator from our website.+++++ Do I need extra tools after purchasing my server to start my configuration?| All that is required is to download our free GUI editor called Thinknx UP Configurator from our website.
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-++++ What are the system requirements to install Thinknx Configurator?| A PC running Windows 7 or above, with a 64-bit system and an updated graphic card supporting DirectX 10.+++++ What are the system requirements to install Thinknx UP Configurator?| A PC running Windows 7 or above, with a 64-bit system and an updated graphic card supporting DirectX 10.
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-++++ How can I view the project once it’s done?| You can download the Thinknx application available on all platforms (iOS, Android, Windows, Mac) or view it on your Envision. +++++ How can I view the project once it’s done?| You can download the Thinknx UP application available on all platforms (iOS, Android, Windows, Mac) or view it on your Envision. 
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   * Many devices are already integrated within our software such as Sonos, Denon, Marantz, Onkyo, etc, and a lot of audio/video matrices such as Atlona, Blustream, Tutondo, etc.   * Many devices are already integrated within our software such as Sonos, Denon, Marantz, Onkyo, etc, and a lot of audio/video matrices such as Atlona, Blustream, Tutondo, etc.
   * Devices which are not integrated can still be controlled via Infrared, since Thinknx is compatible with IR Trans and Global Cache.   * Devices which are not integrated can still be controlled via Infrared, since Thinknx is compatible with IR Trans and Global Cache.
-  * Other devices can also be controlled by sending Get/POST requests on the network from the server.+  * Other devices can also be controlled by sending GET/POST requests on the network from the server.
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 ++++ Can I control Sonos players from a KNX keypad?| Yes, Thinknx offers full control of Sonos from KNX bus. ++++ Can I control Sonos players from a KNX keypad?| Yes, Thinknx offers full control of Sonos from KNX bus.
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 ++++ Can I configure one of the pages to be the default page when the application goes to sleep mode?| Yes, each user can have its own page. ++++ Can I configure one of the pages to be the default page when the application goes to sleep mode?| Yes, each user can have its own page.
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 +++++ I lost my configuration file, is there any way to retrieve it from the server?| We always recommend to Export the project and save it in a safe place. In case the file was lost, we are able to retrieve a backup from the server only if Thinknx Cloud has been enabled, but it might result in the loss of certain images.
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  • faq.txt
  • Last modified: 2023/02/23 16:23
  • by ingrid