Differences

This shows you the differences between two versions of the page.

--- faq [2020/06/11 16:17] – [Getting Started] ingrid
+++ faq [2020/06/11 16:37] – [Integration] ingrid
@@ Line 80: / Line 80: @@
 ++++ Is Thinknx compatible with intercoms?| Thinknx servers can communicate with any SIP-based intercom units. You can use your server as your own PBX to handle all users, or install an external PBX. More information on how to integrate with intercoms on [[pbx_doorcom| this guide]].
 ++++
-++++ Can I view cameras on my Thinknx application?| Yes, you can add any IP camera to your project.
+++++ Can I view cameras on my Thinknx application?| Yes, you can add any IP camera to your project, as long as you have a direct link to the stream video in the MJPG or H.264 formats.
 ++++
 ++++ Is it possible to integrate with my alarm system?| Many alarm systems have been already included in our integration such as Bentel, Paradox, Inim, Urmet, etc. For more information on the integration, visit [[alarm_device| this guide]].
@@ Line 121: / Line 121: @@
 ++++
 ++++ Can I configure one of the pages to be the default page when the application goes to sleep mode?| Yes, each user can have its own page.
+++++
+++++ I lost my configuration file, is there any way to retrieve it from the server?| We always recommend to Export the project and save it in a safe place. In case the file was lost, we are able to retrieve a backup from the server only if Thinknx Cloud has been enabled, but it might result in the loss of certain images.
 ++++
@@ Line 136: / Line 138: @@
 ++++
 ++++ Can I add multiple projects on the same device?| Yes, the user can have different projects on their Thinknx application and switch between them manually or based on their GPS location.
+++++
+++++ I am able to view my project but the buttons are not sending any command to the KNX bus| Make sure that the project is not set to open as DEMO in your Settings page. This option allows you to open the project without any connection to the server.
 ++++